I describe a philosophy to software engineering for end users, and then survey several projects in this area. Although these end user programmers may not have the same goals as professional developers, they do face many of the same software engineering challenges, including understanding their requirements, as well as making decisions about design, reuse, integration, testing, and debugging. A basic premise is that end user software engineering can only succeed to the extent that it respects the fact that the user probably has little expertise or even interest in software engineering. Attention to quality is important for eup because poorlywritten software can cause data loss, security breaches, financial loss, or even physical harm, even when the. A basic premise is that enduser software engineering can only succeed to the extent that it respects the fact that the user probably has little expertise or even interest in software engineering. We define programming similarly to modern english dictionaries, as the process. People who are not professional developers can use eud tools to create or modify software artifacts descriptions of automated behavior and complex data objects without significant knowledge of a. Enduser development eud or enduser programming eup refers to activities and tools that allow endusers people who are not professional software developers. Enduser development eud or enduser programming eup refers to activities and tools that allow endusers people who are not professional software developers to program computers. Audience this tutorial is designed for the readers pursuing education in software development domain, software testing aspirants and all enthusiastic readers. End user software engineering euse is defined as end user programming involving systematic and disciplined activities that address software quality issues ko et al 2011.
The end part of the term probably derives from the fact that most information technologies involve a chain of interconnected product. In software architecture, there may be many layers between the hardware and end user. Although these enduser programmers may not have the same goals as professional developers, they do face many of the same software engineering challenges, including understanding their requirements, as well as making decisions about design, reuse, integration, testing, and debugging. Its about looking holistically at the breadth of the end user experience and considering all the systems required to accomplish the daily workload. Data science vs software engineering comparison table.
Enduser software engineering with assertions in the. Weuse i was held in conjunction with icse 05 at st. This allows the retailer to manage the customer experience to provide value. In response to this, the study of enduser software engineering has emerged. What is enduser software engineering and why does it matter. End user software engineering euse the only way to properly define end user software engineering is to note it is a form of software engineering. The state of the art in enduser software engineering acm. Weuse iv was held in conjunction with icse 08 at leipzig, germany on 1018 may, 2008. In the case of software engineering, lets take the example of designing a mobile app for bank transactions. There have been some surveys on enduser programming kelleher and pausch 2005, sutcliffe and mehandjiev 2004, lieberman et al. Enduser software engineering strives to achieve personal goals, whereas professional software engineering is guided by goals defined by management bodies, departmen ts, or some other.
Software engineering was introduced to address the issues of lowquality software projects. An end user is the person that a software program or hardware device is designed for. This is the first research attempting to bring fundamental software engineering principles to bear on enduser programming. Oct 08, 2007 it incorporates support for software engineering devices to help end user programmers with, for example, systematic testing and fault localization. The front is an abstraction, simplifying the underlying component by providing a user friendly interface, while the back usually handles business logic and data storage. The front is an abstraction, simplifying the underlying component by providing a userfriendly interface, while the back usually handles data storage and business logic in telecommunication, the front can be considered a device or service, while the back is the infrastructure that supports.
However, there are many differences that clearly separate euse from professional software engineering. All software development products, whether created by a small team or a large corporation, require some related documentation. It is concerned with issues beyond enduser development, whereby end. It incorporates support for software engineering devices to help end user programmers with, for example, systematic testing and fault localization. Aug 04, 2015 end user software engineering euse is a research area that aims to invent new kinds of technologies that collaborate with end users to improve the quality of their software. Uat is often the last phase of the software testing process, completed before the tested software is released to its intended market. In software development, user acceptance testing uatalso called application testing, and end user testingis a phase of software development in which the software is tested in the real world by the intended audience. Weuse iii was a dagstuhl workshop on enduser software engineering held on 1823 february, 2007. Enduser software engineering euse is defined as enduser programming involving systematic and disciplined activities that address software quality issues ko et al 2011. Pdf faced with similar challenges as professional software engineers, end user developers respond to them in a substantially different manner. May 17, 2017 an end user is a person who uses a product or service. In telecommunication, the front can be considered a device or service, while the back is. People who are not professional developers can use eud tools to create or modify software artifacts descriptions of automated behavior and complex data objects without significant knowledge of a programming language. It is the application of engineering principles to software development.
The state of the art in enduser software engineering uw faculty. May 07, 2020 this article was coauthored by gene linetsky, ms. Ieee symposium on visual languages and human centric computing, 207214. Enduser development eud can be defined as a set of methods, techniques, and tools that allow users of software systems, who are acting as nonprofessional software developers, at some point to create, modify or extend a software artefact. Such a manufacturer may have no direct relationship with endusers and view retailers as. Pdf what is enduser software engineering and why does it. Pdf enduser software engineering brad a myers academia. At the end of the tutorial you should be equipped with well understanding of software engineering concepts. However, compared with expert programmers, end user programmers rarely have the time or interest in systematic and disciplined software engineering activities, which makes ensuring the quality of the software artifact produced by end user development particularly challenging.
My software requirement engineering professor always using customer, user, stakeholder and actor alternative or sometimes says these are same words. Instead, it employs a feedback loop supported by behindthescenes reasoning, with which the system and user collaborate to monitor dependability as the end users program evolves. Enduser software engineering communications of the acm. In many cases, the end user and customer are the same. Wysiwyt testing study, led by karen rothermel, fall 99. Enduser software engineering euse is a research area that aims to invent new kinds of technologies that collaborate with end users to improve the quality of their software. The difference between enduser and customer occurs for firms that sell to an intermediary such as a wholesaler, retailer, ecommerce seller or valueadded reseller. Citeseerx document details isaac councill, lee giles, pradeep teregowda. Enduser software engineering employs a feedback loop supported by behindthescenes reasoning, with which the system and user can collaborate to monitor dependability as the end users program.
They identified the following three challenges, which motivated our development of the metadesign framework. Data science vs software engineering top 8 useful differences. The first challenge was the growing importance of application domain knowledge for most software systems and that this knowledge is held by domain. This is problematic because the dependability of these programs can be very important. Writing software is just a software engineers chosen method of solving problems. Professional enduser developers by the term professional enduser developers is meant professionals working in a highly technical, knowledgerich domain who develop their own software in order to further their professional work. Enduser software engineering with assertions in the spreadsheet paradigm, margaret burnett, curtis cook, omkar pendse, gregg rothermel, jay summet, and christine wallace, international conference on software engineering, portland, or, may 2003.
Enduser software engineering euse the only way to properly define enduser software engineering is to note it is a form of software engineering. The group of people described as end user software engineers are a very large and diverse group. Its about looking holistically at the breadth of the enduser experience and considering all the systems required to accomplish the daily workload. End user development eud can be defined as a set of methods, techniques, and tools that allow users of software systems, who are acting as nonprofessional software developers, at some point to create, modify or extend a software artefact. In information technology the term end user is used to distinguish the person for whom a hardware or software product is designed from the developers in.
In information technology, the term end user is used to distinguish the person for whom a hardware or software product is designed from the developers, installers, and servicers of the product. Enduser programming has become the most common form of programming in use today 2, but there has been little investigation into the dependability of the programs end users create. Because of this, end user programmers face many of the same software engineering challenges. Septemberoctober 2009 ieee software 19 museums throughout the country.
End user software engineering with assertions in the spreadsheet paradigm, margaret burnett, curtis cook, omkar pendse, gregg rothermel, jay summet, and christine wallace, international conference on software engineering, portland, or, may 2003. Enduser development, enduser programming and enduser. Enduser software engineering college of engineering. During the seminar, several participants presented their current. Technical documentation in software engineering is the umbrella term that encompasses all written documents and materials dealing with software product development. End user programming has become the most common form of programming in use today 2, but there has been little investigation into the dependability of the programs end users create. There have been some surveys on end user programming kelleher and pausch 2005, sutcliffe and mehandjiev 2004, lieberman et al. The end user can be contrasted with the developers or programmers of the product.
The term is based on the idea that the end goal of a software or. Enduser software engineering oregon state university. For example, an electronics manufacturer may sell to thousands of retailers who go on to sell the product to millions of endusers. Problems arise when a software generally exceeds timelines, budgets, and. End user computing euc is about bringing the full digital workspace to life for an organization. What is enduser software engineering and why does it. This research area is called end user software engineering euse. We have conducted about 2 dozen empirical studies, some formative to inform our enduser software engineering design work and some summative to evaluate it. Enduser computing euc is about bringing the full digital workspace to life for an organization. Software engineering at its core is problem solving. The state of the art in enduser software engineering.
The term is based on the idea that the end goal of a software or hardware product is to be useful to the consumer. For example, a retailer typically sells directly to end users. He has worked in the tech industry for over 30 years and is currently the director of engineering at poynt, a technology company building smart pointofsale terminals for businesses. Because of this, enduser programmers face many of the same software engineering challenges.
Collaborative work with perla velasco elizondo, jose maria fernandes and bradley schmerl. Gene linetsky is a startup founder and software engineer in the san francisco bay area. This research area is called enduser software engineering euse. Considering software quality is necessary, because there is ample evidence that the programs end users create are. Enduser development the encyclopedia of humancomputer. Instead of building an individual point of delivery pod for each desktop type, application, and. Here is a brief synopsis of the more interesting ones. I have conducted empirical studies of such developers working in the domains of. A customer is the entity that purchases a product or service from the perspective of the seller. End user software engineering carnegie mellon school of. Weuse ii was held in conjunction with chi 06 at vienna, austria. Enduser development eud, endprogramming eup and enduser software engineering euse are three related research fields that study methods and. As part of our research, we have examined typical software development activities like programming, testing, and debugging from an enduser software engineering perspective, and developed approaches to support them better. The bank must have thought or collected, the user feedback to make the transaction process easy for the customers.
Enduser software engineering empirical results to date. We also summarize the results of our empirical investigations into the usefulness and effectiveness of these devices for promoting dependability in enduser programming. Software engineering is the process of analyzing user needs and designing, constructing, and testing end user applications that will satisfy these needs through the use of software programming languages. He use the application domain knowledge word frequently. In contrast to simple programming, software engineering is used for. Enduser software engineering and professional enduser. Apply to technical support specialist, technical support engineer, sccm engineer and more. Software engineering is a detailed study of engineering to the design, development and maintenance of software. In this dissertation, we describe techniques we have developed to help end users develop safer spreadsheets. Dagstuhl seminar proceedings 07081 enduser software engineering m. Institute for software researchcarnegie mellon university. Since the use of enduserwritten programs and spreadsheets is widespread and their lack of reliability is pervasive, improved reliability will impact a potentially huge number of business and personal computer users. We also summarize the results of our empirical investigations into the usefulness and effectiveness of these devices for promoting dependability in end user programming.
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